Privacy Policy
Welcome to eBober (ebober.com)! We’re happy to have you here and truly appreciate your trust. Your privacy is very important to us, and this Privacy Policy explains how we collect, use, store, and share your personal data when you interact with our website.
By using our website and placing an order, you agree to the practices outlined in this Privacy Policy and consent to our Returns & Refunds Policy.
1. Information We Collect
We collect the following types of personal information:
- Contact Information: Your name, email address, phone number, and shipping address — submitted during account creation or checkout.
- Order Details: Information about your purchases and transaction history.
- Communication Data: Emails, chats, or support requests to improve service quality.
- Cookies & Browsing Behavior: Automatically collected data through cookies, pixels, and similar tracking technologies.
2. How We Collect Information
We collect your data directly from you during checkout, registration, or communication with our support team. We also use cookies and third-party analytics to improve your experience.
3. Why We Collect Your Data
Your personal information helps us:
- Process and fulfill your orders
- Communicate with you about your purchases or inquiries
- Provide responsive customer service
- Send marketing communications (with your consent)
- Improve our website’s functionality and design
4. Data Storage & Security
- We use encryption and up-to-date security measures to protect your information.
- Your data is securely stored on servers located in the United States.
- We retain customer data until you delete your account or request removal. For non-account holders, we store data for up to 9 months.
5. Sharing Your Data
We only share your personal information with trusted third parties as necessary, such as:
- Payment processors and shipping providers
- Marketing platforms (if you’ve opted in)
- Legal authorities when required by law
We never sell your data to third parties.
6. Cookies & Tracking Technologies
We use cookies and related technologies to:
- Maintain site functionality
- Personalize your shopping experience
- Track website performance
You can manage your cookie preferences in your browser settings.
7. Your Rights
As a user, you have the right to:
- Access, correct, or delete your personal data
- Request a copy of your data
- Withdraw consent for marketing communications
You can exercise these rights by contacting us at [email protected].
8. Agreement to Our Policies
By using this website and placing an order, you acknowledge and agree to:
- The terms outlined in this Privacy Policy
- The terms described in our Returns & Refunds Policy, including conditions related to delivery disputes, return eligibility, and refund timelines.
Please read both policies carefully before placing an order.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any significant changes will be communicated via email or website notification.
10. Contact Us
If you have any questions or concerns about this policy or your data, reach out to us at: [email protected]
We’re always here to help.